How can I be sure of the quality of my diamonds?
Our Diamonds are 100% natural and ethically sourced.
We only purchase diamonds through manufacturers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process.

Our jewelry is handmade to order in New York City, so our manufacturing processes comply with some of the strictest labor and environmental regulations in the United States.
All engagement rings come with a GIA certificate.

How do you calculate Sales Tax?
All orders shipped within New York State are subject to sales tax. If sales tax is required in your state, it will be calculated at checkout.

What if I am not located in the NYC area?
We work with clients all over the world remotely via phone and email. All rings and jewelry are shipped fully insured to any location globally.

Are your services only for engagement rings?
Absolutely not! We custom create anything you can imagine. Whether its a birthday gift, anniversary gift, push gift to a simple mens wedding band, we do it all.

When is payment due?
We request a 20% non-refundable deposit to start the process of building your custom piece. The balance will be due once the piece is finished.  All diamonds and gemstones must be paid in full before we start the designing process.

Do you offer appraisals?
We provide appraisals and also work with 2nd party appraisers for an additional $250 that you can present to insure your piece.

Is a Rush Option Available?
Some of our styles can be rushed, please email us at info@gempress.co - we will let you know if a rush option is available for that specific piece.